Shipping Policy
Thank you for shopping with us! We value your trust and want to make sure your order arrives quickly, safely, and with complete transparency.
Processing Time
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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During high-volume periods (sales, launches, holidays), processing may take an additional 1–2 business days.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on your location and order weight.
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Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (U.S.): 2–3 business days
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International Shipping: 7–21 business days (customs may cause delays)
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Please note: Delivery times are estimates and not guaranteed.
Order Tracking
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Once your order has shipped, you’ll receive a confirmation email with tracking information.
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You can track your order at any time through the carrier’s website.
Shipping Restrictions
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We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries.
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Certain products (such as liquids or supplements) may be subject to regional restrictions.
International Orders
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Customs, duties, and taxes are the responsibility of the customer.
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We are not responsible for delays due to customs clearance.
Lost or Delayed Packages
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Once your package leaves our facility, it is in the care of the carrier.
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If your package is delayed, lost, or marked as “delivered” but not received, please contact the carrier directly.
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We are not responsible for stolen packages after delivery is confirmed.
Incorrect Address Disclaimer
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Please double-check your shipping address at checkout.
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If an incorrect address is entered, we cannot guarantee redelivery or refunds once the package is shipped.
Returns & Exchanges
For details on returns and exchanges, please see our Return Policy
Contact Us
If you have any questions about shipping, email us at hello@myflowerbox.co